Frequently Asked Questions

We’ve assembled a few questions with answers that we get from time to time. If your question is not here, please drop us a few lines and we will get back to you as soon as possible.

Q: Do I have to create accounts for authors and reviewers?

A: Authors and reviewers need an account on your site to access the dashboard and take part in your conference. Users may self register on your website or the admin may create accounts for users and forward the credentials to the user. 

Q. I cannot find the registration area, how do authors or reviewers register?

A. The registration link (Create an Account) is located on the Login page. Authors and Reviewers may self-register on your website using the default WordPress signup process. To enable this, go to your WordPress Settings -> General tab and check the box that says “Any can Register”.

Q. After signing in to the dashboard I see "You don't have permission to access this page". What's happening?

A. This error message is common when the user accessing the dashboard is not permitted. At the moment only two user types can access the dashboard; Authors which maps to the "Subscriber" user role and "Reviewers" which maps to the "Editor" user role. You may also see this message is you are visiting the front-end dashboard while currently signed in as the Administrator.

Q. How do I specify the types of abstract submissions (poster, panel etc) for my conference?

A. Simply go to WP Abstracts Settings Tab and enter the types you want to allow for presenters. Submission types are comma separated.

Q. When clicking “New Abstracts” I get the following message “Abstract submission for this event has past”. What can I do?

A. This simply means that the deadline for your event has passed. If the event is still active simply go to the events tab in the admin area and extend the deadline date of the event.

Q. How do I setup Authors and Reviewers?

A. Authors are equivalent to Wordpress subscriber user role while reviewers are the editor user roles. Users may self register as authors and the site admin can then upgrade subscriber account to editor thus making that user a reviewer.

Q. How do I upgrade from the Free to the Pro version?

Upgrade from the free version to WP Abstracts Pro with three (3) simple steps.

  1. Upload WP Abstracts Pro to your plugin folder.
  2. Navigate to the plugin area in WordPress admin, deactivate the free version and activate WP Abstracts Pro.
  3. Update the shortcode from [ wpabstracts ] to [ wpabstracts_author ] for the author dashboard and add a page with [ wpabstracts_reviewer ] for reviewers dashboard (remove the white space from the short code).
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